The cognitive component of communicative roles in institutional dialogue

Authors

  • T A Pasternak ,

DOI:

https://doi.org/10.31548/philolog0(272).2017.030%20-%2037

Abstract

Communicative roles in the institutional dialogue are the carriers of cognitive information about the situation and its participants. The article explores and classifies communicative roles performed in the institutional dialogue. The aim of the study is to consider the cognitive component of communicative roles in the interviews for employment. Taking into account the specificity of the institutional dialogue, the cognitive component is considered in terms of role realization within status, status-categorical, categorical and positional communicative roles. Each category includes role-specific set of categorically related actions and characteristics associated with the actions and motives of the subjects featured member categories, including scenarios of communicative behavior. There are conventional expectations about standard actions of participants in a specific situation within definite institutional roles. However, unconventional scenarios of communicative behavior are considered a communication failure and require explanation contained in the communicators’ speech steps, steering the direction of further discussion.

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