The role of social intelligence in management
DOI:
https://doi.org/10.31548/hspedagog15(2).2024.203-212Abstract
Are considers to the study of the role of social intelligence in management as one of the ways to increase the efficiency of both individual employees and the organizational structure as a whole in the article. Modern dynamic changes in the business environment require organizational flexibility, speed of decision-making, development of management that is adaptive and constantly improving. Management emphasizes the "soft" skills of leadership, change management, and employee motivation, which are part of social intelligence. The ability to establish constructive relationships with a wide range of people today depends on the effectiveness of labor and social activities. Therefore, social intelligence take on the meaning of a professionally important quality for any person and organization. It was determined that the presence of social intelligence in managers and employees contributes to increasing the efficiency of the enterprise management system and the success of the professional activities of employees. This increases the efficiency of the organization. Social intelligence, builds an effective management system and includes: effective communication, leadership qualities, understanding emotions, team building, strategic management of relationships in the organization. Social intelligence is an essential skill for personal and professional success. Intelligence, competence, technical knowledge, sensitivity, nous and strong communication skills are essential ingredients in a competitive job market. Possession of social intelligence helps to achieve success in the chosen professional field. To social intelligence, which positively affects the professional success of an employee, we include: internal and external communication, cooperation with other employees, conflict management, the ability to quickly make effective decisions, the formation and management of relationships at the workplace, communication with clients, and others. Thus, the social intelligence of managers and employees contributes to the successful operation of the firm.
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