Digital marketing and branding of higher education in Ukraine and European countries
DOI:
https://doi.org/10.31548/economics14(3).2023.073Keywords:
digital marketing and advertising, branding, social networks, educational analytics, institutions of higher education, efficiency.Abstract
The article substantiates the relevance of digital communications at this stage of development of human society in general and higher education in particular. Attention is focused on such a tool for attracting and retaining customers in the long term as branding. Accordingly, the purpose of the publication is to study the meaning and results of the practical use of digital marketing and branding in the development of the higher education segment in Ukraine and European countries. The author emphasized that in modern conditions, the online presence of Higher Education Institutions in the media environment is gaining priority, which is especially relevant in the conditions of today's uncontrolled multi-crises, such as Covid-19 and the military aggression of the Russian Federation. , launched against Ukraine in 2022. To achieve the goal, general scientific methods were used: statistical and calculation-mathematical, with the help of which all the necessary initial information for digital and educational analytics was formed; theoretical - for the development of a conceptual scheme of digital marketing and branding of higher education based on an integration approach; analysis - to assess the presence of domestic and foreign higher education institutions in social networks, which are one of the channels of digital marketing communications; graphic method for the purpose of developing a conceptual scheme of integration of digital marketing and branding of higher education institutions. The main results of the research, representing a scientific novelty, were: identification of the popularity of marketing communication channels of domestic and foreign higher education institutions; determining the role of influencers in digital marketing and branding, positioning and promotion of HEIs in the market of educational services; substantiation of the main metrics for evaluating the effectiveness of digital marketing communications and branding of higher education institutions. The practical significance of the obtained results lies in the possibility of their implementation in higher education at the current stage of development of higher education in Ukraine.References
Vseukrainska reklamna koalitsiia. Ofitsiinyi sait [All-Ukrainian advertising coalition. Official site]. Retrieved from https://vrk.org.ua/
Zhehus, O.V. (2018). Formuvannia stratehii marketynhu v sotsialnykh merezhakh zakladu vyshchoi osvity [Formation of a marketing strategy in social networks of a higher education institution]. Marketynh i tsyfrovi tekhnolohii, 2, 58‒75. Retrieved fromhttps://mdt-opu.com.ua/index.php/mdt/article/view/37
Zanora, V.O. (2018). Internet ta tsyfrovyi marketynh: teoretychni osnovy [Internet and digital marketing: theoretical foundations]. Prychornomorski ekonomichni studii, 36, 117‒120.
Illiashenko, S.M. (2011). Suchasni tendentsii zastosuvannia Internet-tekhnolohii u marketynhu [Modern trends in the use of Internet technologies in marketing]. Marketynh i menedzhment innovatsii, 2, 4, 64–74.
Kyivskyi natsionalnyi universytet imeni Tarasa Shevchenka. Ofitsiinyi veb-sait [Kyiv National University named after Taras Shevchenko. Official website]. Retrieved from https://knu.ua/ua/
Krosmedia: kontent, tekhnolohii, perspektyvy [Crossmedia: content, technologies, perspectives]: kolektyvna monohr. / za zah. red. V.E. Shevchenko. (2017). Kyiv: Kafedra multymediinykh tekhnolohii i media dyzainu Instytutu zhurnalistyky Kyivskoho natsionalnoho universytetu imeni Tarasa Shevchenka, 234.
Lvivskyi natsionalnyi universytet imeni Ivana Franka. Ofitsiinyi veb-sait [Lviv Ivan Franko National University. Official website]. Retrieved fromhttps://lnu.edu.ua/
Miroshnyk, M.V., Striuk, L.O., Kopytsa, D.O. (2020). Tsyfrovyi marketynh yak seredovyshche interaktyvnykh tekhnolohii digital reklamy [Digital marketing as an environment of interactive digital advertising technologies]. BIZNESINFORM, 5, 503‒510. Retrieved from https://business-inform.net/export_pdf/business-inform-2020-5_0-pages-503_510.pdf
Mushka, D.V., Bondarenko, V.M., Popadynets, N.M. (2021). Sutnist ta evoliutsiia digital-marketynhu [The essence and evolution of digital marketing]. Rehionalna ekonomika, 2, 200‒205. Retrieved from http://re.gov.ua/re202102/re202102_200
Natsionalnyi tekhnichnyi universytet Ukrainy «Kyivskyi politekhnichnyi instytut imeni Ihoria Sikorskoho». Ofitsiinyi veb-sait [National Technical University of Ukraine «Ikhory Sikorsky Kyiv Polytechnic Institute». Official website]. Retrieved from https://kpi.ua/
Natsionalnyi universytet «Lvivska politekhnika» [Lviv Polytechnic National University]. Ofitsiinyi veb-sait. Retrieved from https://lpnu.ua/
Natsionalnyi universytet «Kyievo-Mohylianska akademiia» [National University 2Kyiv-Mohyla Academy»]. Ofitsiinyi veb-sait. Retrieved from https://www.ukma.edu.ua/
Oklander, M.A., Romanenko, O.O. (2017). Spetsyfichni vidminnosti tsyfrovoho marketynhu vid Internet-marketynhu [Specific differences between digital marketing and Internet marketing]. Ekonomichnyi visnyk NTUU «KPI», 3, 62–371.
Onyshchenko O.S., Horovyi V.M., Popyk V.I. ta in. (2013). Sotsialni merezhi yak chynnyk rozvytku hromadianskoho suspilstva : [monohrafiia] [Social networks as a factor in the development of civil society: [monograph]. NAN Ukrainy, Nats. b-ka Ukrainy im. V.I. Vernadskoho. K., 220.
Romanyshyn, S.B., Hreskiv, I.R. (2015). Osoblyvosti marketynhovoi diialnosti v sotsialnykh merezhakh [Peculiarities of marketing activities in social networks]. Visnyk Natsionalnoho universytetu «Lvivska politekhnika». Menedzhment ta pidpryiemnytstvo v Ukraini: etapy stanovlennia i problemy rozvytku, 819, 183–188.
Sokhatska, O., Oleksyn, T. (2012). Monetyzatsiia sotsialnykh media u hlobalnomu informatsiinomu prostori [Monetization of social media in the global information space]. Zhurnal yevropeiskoi ekonomiky, 11, 1, 104-114.
Statystychnyi shchorichnyk Ukrainy [Statistical yearbook of Ukraine]. Derzhavna sluzhba statystyky Ukrainy. Holovne upravlinnia statystyky v m. Kyievi. Retrieved from https://kyiv.ukrstat.gov.ua/
Kharkivskyi natsionalnyi universytet imeni V.N. Karazina [Kharkiv National University named after V.N. Karazin]. Ofitsiinyi veb-sait. Retrieved from https://karazin.ua/
Amalancei, I., Cîrtiță-Buzoianu, C., Mares, G. (2021). University branding: using social media tools in higher education marketing. Conference: 15th International Technology, Education and Development Conference INTED2021 Proceedings, 1458‒1464. URL: https://10.21125/inted.2021.0334
Bendik Bygstad, B., Ovrelid, E., Ludvigsen, S., Dæhlen, M. (2022). From dual digitalization to digital learning space: Exploring the digital transformation of higher education. Computers & Education, 182, 104463 2022. DOI: 10.1016/j.compedu.2022.104463
Casanoves-Boix, J., Küster-Boluda, I., & Vila-López, N. (2022). Educational branding in private Spanish universities: building brands that the public fall in love with. Journal of Management and Business Education, 3(2), 145‒163. DOI: 10.35564/jmbe.2020.0010
Chukin, I., Lisun, Y., Gerasymchuk, N. (2022). Trends of the advertising and communication market of Ukraine and promotion of the brand of the advertising agency in social media. Humanities and Social Sciences, 29, 3, 17-34. URL: https://journals.prz.edu.pl/hss/article/view/639
Clark, P., Chapleo, C., Suomi, K. (2019). Branding higher education: an exploration of the role of internal branding on middle management in a university rebrand. Tertiary Education and Management, 26 (6), 131–149. DOI:10.1007/s11233-019-09054-9
Definitions of Digital Marketing, Internet Marketing & Online Marketing. URL: https://fremont.edu
Digital Overview. URL: https://datareportal.com/reports
ETH Zurich – Swiss Federal Institute of Technology, Switzerland. URL: https://ethz.ch/en.html
German Federal Statistical Office. URL: https://www-genesis.destatis.de/
Harbi, A., Mohammed Maqsood, Ali. (2022). Adoption of Digital Marketing in Educational Institutions: A Critical Literature Review. Computers & Education, 22, 4. DOI: 10.22937/IJCSNS.2022.22.4.55
Imperial College London, UK. URL: https://www.imperial.ac.uk/
International Higher Education Report: Student Trends in 2020. URL: https://www.educations.com
Lisun, Y. (2020). Analysis of the social media marketing: business environment and modern trends in Poland and Ukraine. Modern Management Review, 27 (4). DOI: 10.7862/rz.2020.mmr.28
London's global university (UCL). UK URL: https://www.ucl.ac.uk/
POL-on register. URL: http://stat.gov.pl/obszary-tematyczne/edukacja/
Peruta, A., Shields, A.B. (2016). Social media in higher education: understanding how colleges and universities use Facebook. Journal of Marketing for Higher Education, 27(1): 1–13. DOI: 10.1080/08841241.2016.1212451
Przepiorka, A., Blachnio, A., Sullman, M., Gorbaniuk, O., Nicolson Siu, Y-F, Hill, T., Font-Mayolas, S., Gras, M-E., Kagialis, A., Lisun, Y., Maité, D-P, Manrique-Millones, D., Nikiforou, M., Evtina, G.S., Taylor, J.E., Tekes, B., Šeibokaitė, L., Wundersitz, L. (2021). Facebook intrusion as a mediator between positive capital and general distress: A cross-cultural study. Frontiers in Psychiatry, section Public Mental Health, 12. DOI: 10.3389/fpsyt.2021.667536
Higher education and its finances in 2018. (2019). Central Statistical Office Statistics Poland, 320. URL: http://stat.gov.pl/obszary-tematyczne/edukacja/
Higher education and its finances in 2019. (2020). Central Statistical Office of Statistics Poland, 279. URL: http://stat.gov.pl/obszary-tematyczne/edukacja/
Higher education and its finances in 2020. (2021). Central Statistical Office of Statistics Poland, 215. URL: http://stat.gov.pl/obszary-tematyczne/edukacja/
Higher education and its financing in 2021. (2022). Central Statistical Office of Statistics Poland, 63. URL: http://stat.gov.pl/obszary-tematyczne/edukacja/
University of Cambridge, UK. URL: https://www.cam.ac.uk/
University of Oxford, UK.URL: https://www.ox.ac.uk/
Woodall, T., Hiller, A., Resnick, S. (2014). Making Sense of Higher Education: Students as Consumers and the Value of the University Experience. Studies in Higher Education, 39(1), 48–67. DOI: 10.1080/03075079.2011.648373
Downloads
Published
Issue
Section
License
Relationship between right holders and users shall be governed by the terms of the license Creative Commons Attribution – non-commercial – Distribution On Same Conditions 4.0 international (CC BY-NC-SA 4.0):https://creativecommons.org/licenses/by-nc-sa/4.0/deed.uk
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).