Method of assessment of transportation competitiveness on basis of multiple vector model of transportation services quality indicators

Authors

  • O. M. M. Zagurskiy National University of Life and Environmental Sciences of Ukraine

DOI:

https://doi.org/10.31548/machenergy2020.04.057

Keywords:

efficiency, competitiveness, freight, transport services, quality of service

Abstract

Competitiveness indicators for transport services are changing under the influence of both intra-industry factors and the conditions of the transport market and macroeconomic conditions. At the same time, under the conditions of continuous improvement of quality and differentiation of transport services of the competing companies, the requirements put forward by freight owners to trucking companies change.

The article proposes a new method of assessing the competitiveness of a motor transport company by the transport service quality indicators. The developed model allows to assess the competitiveness of the motor transport enterprise on the basis of the transport service quality indicators, taking into account both the importance of the individual factors of quality in the general system and their various changes.

This model can be used to provide an indicative assessment of the quality of transportation in various segments of the freight market.

References

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Published

2020-11-11

Issue

No. 11(4) (2020)

Section

Статті

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